Privacy Policy and Terms of Use
This site is operated by Classy (hereinafter “Classy”, “we”, “our” or “us”).
The site is publicly accessible, unless otherwise indicated for certain sections reserved for clients. Please read this policy carefully to understand when you provide us with your data and how we use it.
By browsing our site, creating an account, filling out a form, or making a transaction, you accept the terms and conditions of use described below.
We take the privacy and security of our users’ personal information seriously. This privacy policy describes in detail how we collect, use, disclose, transfer, and store personal information.
For any questions, you can contact us at:
Classy – Customer Service
Phone: 514-728-6200
Email: info@classy.ca
Copyright and Intellectual Property
Unless otherwise indicated, the form and content of the site are protected by applicable intellectual property laws. All documents, images, texts, logos, illustrations, videos, and information accessible on the site are the exclusive property of Classy or used under license.
Reproduction for strictly personal purposes is permitted, with mention of the source (“Classy” or classy.ca) and faithful reproduction.
Any other reproduction, distribution, translation, adaptation, or modification, for public or commercial purposes, is strictly prohibited without prior written authorization from Classy.
It is prohibited to reproduce for distribution, by any means whatsoever, the texts, opinions, advice, information contained or made available on this site, except with express authorization.
For any request for reproduction or use of content for purposes other than personal use, please write to us at info@classy.ca. Any authorized use must comply with the written instructions provided by Classy.
Limitation of Liability
The information published on this site, including texts, advice, guides, videos, images, promotional or explanatory content, is provided for informational purposes. These elements do not constitute personalized professional advice (legal, financial, or otherwise).
Classy does not guarantee continuous, uninterrupted, or error-free access to the site and reserves the right to modify, suspend, or interrupt access to it at any time, without notice.
The content and hyperlinks present on the site are provided for informational purposes only. They should in no way be interpreted as a formal recommendation or commitment to results. The information and documents available on the site are offered “as is” as of their publication date.
Classy strives to keep the site up to date, but does not commit to continuously updating all content. Classy does not guarantee uninterrupted access to the site, nor the permanent availability of hyperlinks or third-party sites to which we redirect.
The site may contain links to external websites. These links are provided for reference only. Classy is not responsible for the content, practices, privacy policies, or material available on these other sites.
By using this site, you agree that Classy, its directors, employees, representatives, partners, or suppliers cannot be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of the site or the inability to access it.
Security and Privacy
Classy has implemented security measures to protect its electronic communications and personal information collected through the site. However, any transmission of viruses or damage resulting from the use of the site remains the responsibility of the user. Browsing the site or downloading documents and images from the site is done entirely at your own risk.
We use the Secure Sockets Layer (SSL) protocol to encrypt the information you enter on our site and to protect its security during transmission to and from our site. When storing information, we implement protection and access control mechanisms to limit the risks of unauthorized use or access.
Access to certain sensitive information is strictly limited, recorded, and reviewed periodically. We maintain physical, logical, electronic, and procedural protection measures during the collection, storage, and disclosure of personal data. Our security procedures may, in some cases, require us to request proof of identity before disclosing personal data concerning you.
To protect your account and information against unauthorized access, we may use, among other things:
- session management and expiration mechanisms;
- enhanced authentication requirements;
- two-factor authentication options, when available.
As an additional security measure, we recommend that you log out of your account when you have finished browsing, and not share your password.
Despite our efforts, please note that no data transmission via the Internet or storage system is completely secure. Therefore, Classy cannot guarantee the absolute security of personal data that you transmit to us via the Internet.
Collection of Personal Information
We may collect the following personal information:
Contact information: last name, first name, email address, phone number.
Preferences and interests: information related to your preferences regarding rental or purchase of suits, tuxedos, accessories, and other products or services offered by Classy (for example: wedding, prom, corporate event, purchase vs. rental, etc.).
Site usage information: IP address, browser identifiers, device type, language, pages visited, duration of visits, interactions on the site, traffic source.
This information is collected through:
- contact forms, appointment booking forms, client account creation, or newsletter subscription;
- cookies, pixels, scripts, and log files used on the site;
- certain interactions on social networks, when you interact with our content or advertisements.
We obtain your consent for any sensitive personal information, where applicable. You can withdraw your consent at any time, subject to the limits provided by law and legal retention obligations that may apply (billing, tax obligations, etc.).
Use of Personal Information
The personal information collected may be used for the following purposes:
- Provide, operate, and personalize our services (e.g., appointment management, order preparation, rental file tracking, online purchase).
- Create and manage your customer account.
- Send you confirmations, reminders, follow-ups, or communications related to your appointments, rentals, or purchases.
- Improve the user experience on our site and platforms, particularly through analysis of pages visited, popular products, and browsing paths.
- Send you marketing communications, newsletters, promotions, contests, events, or inspiring content, when you have consented.
- Respond to your requests for information, comments, or complaints and communicate with you effectively.
- Comply with our legal, regulatory, or contractual obligations.
We limit the collection and use of personal information to what is necessary to achieve the objectives mentioned above.
Disclosure to Third Parties
We do not sell or exchange your personal information. However, we may use certain third-party service providers to help us operate the site and provide our services, for example:
Web hosting (e.g., SiteGround) for secure hosting of the site and associated data.
Analytics tools such as Google Analytics and Google Search Console, which help us understand site usage (pages visited, duration of visits, device type, etc.). These services use cookies and other tracking technologies. You can consult Google’s privacy policy for more details.
Security and fraud protection services, including the use of Google reCAPTCHA invisible to protect our site against malicious activities. The use of reCAPTCHA is subject to Google’s privacy policy and terms of use.
Service agencies or partners (for example, the creative agency Huppée) for the design, maintenance, and optimization of the website, newsletters, or certain marketing campaigns, when necessary.
Third-party service providers only have access to the information necessary to perform their functions and are contractually required to protect the confidentiality of the information and to use it only for the purposes for which it was provided.
We may also collect and analyze aggregated and anonymized data on site usage (overall statistics) to improve our services. This data does not allow you to be directly identified.
Responsible for Personal Information and Breach Notification
The person responsible for the protection of personal information at Classy is:
Sabrina Marchetti
Privacy Officer
Email: info@classy.ca
Phone: 514-728-6200
In the event of a security breach that could cause serious harm to the individuals concerned, Classy will assess the situation and take the necessary measures to reduce the risks, including:
- containing the incident;
- assessing the scope of the breach;
- notifying, when required, the competent authorities and affected individuals;
- implementing corrective measures to prevent a similar situation from occurring again.
Although Classy implements reasonable measures to ensure the security of the site and information, Classy cannot be held responsible for any damage caused to the user or a third party through the use of the site or by a security incident entirely beyond its control.
Applicable Laws and Jurisdiction
These terms of use and privacy policy are governed by and interpreted in accordance with the laws in force in the province of Quebec and Canada.
Any dispute arising from the application or interpretation of these terms must be brought before the competent courts of the judicial district of Montreal, to the exclusion of any other court.
Age of Consent
This site is primarily intended for people aged 14 and over. If information concerning a minor is collected without parental consent or from a person with parental authority when required, we will delete this data as much as possible as soon as the situation is brought to our attention.
Access, Correction, and Individual Rights
In accordance with applicable laws, including Law 25 in Quebec, you have several rights concerning your personal information, including:
- Right to information: to be informed of the collection and use of your personal data.
- Right of access: to request knowledge of the personal information held about you and to obtain a copy, subject to exceptions provided by law.
- Right to rectification: to request correction of any inaccurate, incomplete, or outdated information.
- Right to erasure (“right to be forgotten”): in certain circumstances, to request the deletion of your personal data.
- Right to data portability, when applicable: to request that certain data be transmitted to you or transferred to another controller, if technically possible.
- Right to limit processing, in certain situations.
- Right to withdraw your consent when processing is based on it (for example, unsubscribing from the newsletter).
- Right to object, in certain cases, when processing is based on our legitimate interest.
- Right to object to certain automated decisions, where applicable.
To exercise your rights, ask a question, or file a complaint regarding the protection of your personal information, you can contact:
Sabrina Marchetti
Privacy Officer
Email: info@classy.ca
Phone: 514-728-6200
Data Retention and Destruction
We retain personal information only for the duration necessary to achieve the objectives described in this policy or as required by applicable laws (for example, accounting and tax obligations).
When the information is no longer necessary, it is destroyed, anonymized, or securely erased, according to recognized practices (secure deletion, anonymization, etc.).
Modifications to This Policy
We reserve the right to modify this privacy policy and terms of use at any time, to take into account technological, legal, or operational changes.
The date of the last update appears at the bottom of this page. We invite you to consult it regularly to stay informed of changes. If significant modifications affect the way we process your personal information, we may, when required, notify you by email or via a notice on the site.
Effective date: November 1st, 2025